Based on State University of New York (SUNY)’s survey for CEOs in Fortune 1000, presidents generally believe employees’ image equal to companies’ image which directly influences corporate benefits. But British survey shows: charges from those companies with good images are really higher than industrial average by 9%.
Under globalization tide, companies’ brilliance on the international stage relies on employees’ “international career image”. Meanwhile this is also a premise for career development.
This program aims to assist trainees to realize the importance of image management, understand its basic connotation, study the international business etiquette, and master skills and methods to shape a successful professional image on the international stage.
How you will benefit
- Master the international rules of etiquette to lay the foundation for the internationalization of enterprises and individuals
- Learn to build appropriate personal business image and conduct proper business communication to lay the foundation for career development
- Master the etiquette standard for business occasion and establish sound corporate image to gain the advantage for enterprise development
What you will cover
Introduction: Project a professional image in global business setting
- The scope of image management: Attitude, appearance, style of conversation and etiquette
- Culture different, image management principles and attitude
International etiquette culture and its application criteria
- The three etiquette cultures in the world
- General rules of international etiquette
- Professional image and dressing code
- Introduction, appellation and greeting
- Etiquette of meeting and name card exchanging
- The arrangement of seats and site
- Topic and taboo
- Present etiquette
- Business dinner invitation and acceptance
- Business meeting etiquette ( host, spokesman and attendee)
- Negotiation, contract signing, celebration and ribbon-cutting ceremony
Present professional style of conversation
- Communication and cross-culture communication
- Face-to-face, telephone and written communication
* Sequenced by surname alphabetical order.
"Close to life and easy to understand, with correct reference for work."
"The program provides great guidance on various etiquette standards for contact with customers or for commercial activities. And it’s quite practical."
"Emphases are attached in limited time, with systematic clarification."