Harvard Business Review once published the leadership research report jointly released by Dr. Daniel Coleman and other researchers. The research shows that: the proportion of emotional intelligence to the success of effective managers and excellent individual contributors is 85% or even higher.

---“What creates a leader”
 Harvard Business Review 1998.11.12

Researches of organizational psychology have proven that in a commercial environment, the development of EQ may positively and effectively impact people’s performance, attitude, belief, behavioral competence and working relationship. EQ is the nature of human beings as well as an important part of interpersonal interaction and team interaction.

In an organization, low EQ will cause increased working stress, low morale, low efficiency, inefficient innovation, personnel turnover, customer satisfaction, loyalty decrease, and other negative commercial impacts.

AMA China designed this program based on professional organizational psychology theories and tools, in combination with its years' observation on managers' emotional and psychological conditions in various scenarios. It integrates EQ management skills into daily management practice to help managers bring out better potential and performance of themselves and their subordinates.

How you will benefit

- Use world research based emotional intelligence(EI) psychological tools to gain an honest and accurate awareness of yourself, your emotion and your leadership potentials, and help managers unleash leadership potentials
- Master the in-depth knowledge and practical EI skills and tools you need to ensure that you are a strong, emotionally intelligent leader
- Effectively inspire yourself and motivate others with EI skills 
- Learn how to apply EI to specific leadership situations to gain the authority and influence you strive for as a leader
- Create an atmosphere that fosters collaboration and productivity
- Monitor and adapt your own emotions and behaviors for your benefit and that of your team

What you will cover

Introduction to EI: how is EI related to leadership
- The structure of EI
- Set positive mindset
- Researches and studies on EI

Manage oneself with EI: use MBTI to explore oneself
- What is MBTI
- Do the MBTI assessment
- Understand the MBTI types
- Apply the discovery in self management

Interact with EI: apply Transactional Analysis for effective interaction
- What is Transactional Analysis 
- Do the Ego States assessment
- Apply Transactional Analysis in workplace interaction
- Role plays
- The Four Life Positions and Emotion Management

Collaborate with EI: learn conflict management methods
- Do the conflict management style assessment
- Group Discussion: How to manage conflict effectively
- Learn the five conflict management strategies
 

* Sequenced by surname alphabetical order.

“The program is solid and practical.”

“He who knows others is learned, and he who knows himself is wise. It’s a tailored made course for people in the workplace.”

“The trainer can explain profound knowledge in simple way. Thus, participants can quickly master the skills of improving emotional intelligence.”

“Combined with flexible training methods, the program is both interactive and practical.”